• Practice active listening by giving your full attention to the speaker without planning your response while they're talking
  • Ask clarifying questions to ensure you've understood the message correctly before responding
  • Pay attention to nonverbal cues like body language, facial expressions, and tone of voice
  • Adapt your communication style to match your audience's needs and preferences
  • Use specific examples and concrete details to make your message clear and memorable
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  • Review the meeting agenda and objectives
  • Prepare any materials or documents you'll need to reference
  • Test your audio and video equipment
  • Write down key points you want to contribute
  • Arrive 5 minutes early to settle in
  1. Start with something positive to create a receptive environment
  2. Be specific about the behavior or issue you're addressing
  3. Focus on the impact rather than making it personal
  4. Offer concrete suggestions for improvement
  5. End with encouragement and express confidence in their ability to improve